Welcome to our Delivery Information page! Here you’ll find all the details you need about our shipping process and policies. We are committed to ensuring that your orders are delivered quickly and efficiently.
Shipping Origin
All orders are dispatched from our warehouse in Galway, Ireland. We take great care in handling and packing your items to ensure they arrive in perfect condition.
Delivery Areas
At the moment, we only deliver within Ireland. We are working on expanding our delivery range in the future, so stay tuned for updates!
Delivery Time frame
Standard Delivery: 2-3 business days
Once your order has been dispatched, you will receive a confirmation email with delivery information and tracking if available so you can monitor the progress of your delivery.
Important Information for Our Customers
Order Processing Time: Orders are processed and dispatched within 1-2 business days after payment has been confirmed. Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Costs: Shipping costs are calculated at checkout based on the weight and dimensions of your order. We strive to keep our shipping fees reasonable while ensuring prompt delivery.
Tracking Your Order: After your order is dispatched, you will receive an email with a tracking number if purchased at checkout . You can use this number to track your package through our delivery partner’s website.
Delivery Address: Please ensure that your delivery address is accurate and complete when placing your order. Incorrect or incomplete addresses may result in delivery delays or returned packages.
Missed Deliveries: If you are not available to receive your package, our delivery partner will leave a notice with instructions on how to arrange a re-delivery or collect your package from a local depot.
Damaged or Missing Items: In the unlikely event that your order arrives damaged or items are missing, please contact our customer service team within 48 hours of receiving your order. We will work quickly to resolve the issue to your satisfaction.
Customer Support: If you have any questions or concerns about your order, our customer support team is here to help. Please contact us at [email protected] , and we will assist you promptly.
We are dedicated to providing you with an excellent shopping experience from start to finish. Thank you for choosing us for your grounding needs!
